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HOME > Return and Exchanges

Returns and Exchanges

We have a 100% satisfaction guaranteed policy!

We are not happy unless you are happy. If you are not satisfied with any product within 30 days, please contact us for a refund or exchange.

** All returns & exchanges are subject to a 15% handling fee.

  1. Returns & Exchanges for UNUSED, UNOPENED products can be made within 30 days of the original date of purchase.
  2. Returns & Exchanges for USED products can be made within 30 days of the original purchase and at the discretion of OCMedSpa.com.

If you would like to return or exchange a product within 30 days of your purchase, simply call us at 866-863-3140 or email us at: support@ocmedspa.com for a Return Merchandise Authorization (RMA) Number.
If you experience a negative reaction to any product purchased at OCMedSpa.com, please contact us immediately at 866-863-3140.
Providing excellent customer service is our goal at OCMedSpa.com so we do everything in our power to keep our customers satisfied.